A creative multimedia design professional and Authorware programmer with over 24 years experience in the adult training field.
Technical Knowledge
Acceptance Testing/Usability Labs, Computer Based Training Design, Computer Based Training Programming, GUI Design, Instructional Design, Multimedia Programming & Scripting, Presentation Development/Delivery, Project Planning, Training Plan Development/Delivery, Delivery platform preparation for - LAN and CD.
PREVIOUS CAREER HISTORY
Training Consultant - Commercial Insurance Department - 1994-1999
Instructional designer, writer, and programmer for Computer Based Training programs:
Produced 7 cbt's for new systems enabling 3000+ employees to be functional on day one of system implementation
Developed a set of 7 CD's used in a classroom setting that allowed employees to practice on a simulated system with on-line video instruction.
Created 2 games (jeopardy and concentration) that provided feedback on the employees’ comprehension of cbt material.
Produced marketing presentations for national meeting demonstrating our products with a diskette handout for 1000+ agents.
Project Manager and designer for outsourced project. Program was implemented on time and 15% under budget.
Consultant - Services Department - 1991-1994
Designed a CBT and workbooks, created an implementation plan, and conducted train-the-trainer classes for a countrywide rollout of new operating system. Result: 2000+ employees were functional on first day of installation.
Developed self-study workbook courses for new software release.
Tested new releases of system software.
Personal Lines Consultant - Field Operations (Western Region) - 1985-1991
Developed a training program and conducted classes for new sales representatives.
Conducted seminars for agents and their staff.
Trained agency staff one-on-one.
Automation Representative - Field Operations (Western Region) - 1982-1985
Installed IBM PC-XT's and proprietary software in agents' offices.
Conducted on-site training for all applications; prepared an on-going training plan for agency. In most cases this was an agent’s first experience with a computer.
Tested new versions of software and evaluated training manuals.
On-going resource in Region for computer training and support.
Analyst- Field Services - 1981-1982
Designed, developed, and programmed the first computer based training program in the company using the mainframe. Program taught manual rating. Enabled raters to be taught in a consistent manner, thus producing more accurate quotes.
Conducted pilot for each course and developed a nationwide implementation plan.
Conducted workshops and seminars and training other authors in CBT technology.
Systems Analyst- Office Services - 1979-1981
Performed detailed analysis at each branch location to implement word processing centers.
Developed a training program for word processing centers countrywide.
Trained supervisors and operators in field locations on procedures and equipment.
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